PRIVACY NOTICE

Find the Balance, directed by Joyce, is the data controller under UK GDPR and the Data Protection Act 2018.

Bookings, classes, workshops and payments
– Managed via Acuity Scheduling (bookings) and Stripe payments processed via both Acuity and Squarespace using a single Stripe account
– Data collected: name, email, booking details, optional treatment information
– Purpose: manage bookings, deliver services, and provide information about classes, workshops, and event.
– Legal basis: Contract
– Card details are never stored by Find the Balance, Acuity, or Squarespace; only transaction records (amount, date, payer name/email) are kept for accounting purposes

Health and treatment information
– Spinal Energetics (Acuity): Joyce only
– Massage treatments (shared Google Forms): jointly accessed by Joyce and Marcos
– Purpose: ensure safe and tailored treatments
– Legal basis: Explicit consent

Email communications
– Newsletters, updates on classes, workshops, and events
– Legal basis: Consent
– Emails are opt-in only, not shared or sold
– Unsubscribe at any time

External links and third-party events
– Some workshops or classes may be run by external providers at other venues
– When you book or pay through those external websites, they are separate data controllers
– You should review their privacy policies for information on how they collect, store, and process your data

Website analytics and cookies
– Squarespace Analytics to understand visitor behavior
– Cookies help improve website functionality and performance
– Consent managed via cookie banner
– You can manage or disable cookies in your browser settings